Returns & Refunds policy

Baker's Paradise offers customers the opportunity to return certain items if the items are faulty, erroneous or if the quality is deemed below par.

Note that courier fees are not refundable.

Conditions of returns:

  1. The item must be in its original packaging.
  2. The customer must be able to produce their till slip or invoice.
  3. Baker’s Paradise is entitled to inspect the item for any signs of intentional damage and can, as a result, reject the return.
  4. If erroneous, the item must be in a suitable enough condition for resale.

If the above conditions are met, the customer can claim a full refund for the items purchased.